Small-business IT / handled plainly

Your workspace should run like a tool, not a puzzle.

TruePointSupport keeps Microsoft 365, Google Workspace, and everyday Windows systems understandable, recoverable, and owned by a real person—not passed around a call center.

Request a workspace review Read the service brief

01 / The offer

Start with the system your staff touches all day.

Primary monthly service

Managed Workspace Care

Ongoing administration and health checks for a small business running Microsoft 365 or Google Workspace. The goal is less mystery: safer accounts, cleaner mail flow, and fewer surprises when someone joins, leaves, or loses access.

01Tenant baseline and configuration record
02MFA, recovery, and account-lifecycle readiness
03Mail-flow, spam-policy, and synchronization checks
04Monthly plain-English condition report
05Human approval for privileged or destructive changes

Ask if your workspace fits

Fixed-fee entry service

Windows Recovery Check

For post-update audio, networking, Explorer, OneDrive, RDP, driver, and recurring crash problems. We collect evidence, explain the likely cause, and define the safest next action. Hardware work is quoted separately when remote diagnosis reaches its limit.

Describe the Windows problem →

Internal proof / case study

Website Reliability Autopilot

TruePointSupport is first proving its own uptime, DNS, TLS, service, and rollback checks before turning the method into a customer promise. Monitoring may be automatic; consequential changes are not silently executed.

See the operating method →

02 / The method

Every request leaves a trail.

Listen

Capture the business impact, affected people, recent changes, and what has already been tried—without asking for passwords or security keys.

Inspect

Gather read-only evidence first. Separate a configuration issue from a device failure, access problem, or vendor outage.

Propose

State the action, expected result, blast radius, rollback, and whether approval is required before anything changes.

Verify

Run the check after the work. Record what passed, what remains, and who owns the next step.

03 / The hold points

Fast does not mean careless.

Routine checks can run automatically. Actions with real business consequences stop at a named approval.

Disable or delete an identity
Restore or overwrite business data
Change DNS, firewall, or authentication policy
Move regulated or sensitive data
Wipe, reimage, or destructively repair a device

04 / Request line

Describe the friction.

Tell us the business, the system, and what is getting in the way. A person reviews the request before recommending work.

Do not send passwords, MFA codes, payment information, health information, private keys, or confidential customer records. This form is for initial scope only.